NERIS is officially going live with the USFA January 1st, 2026, and is replacing NFIRS in its entirety
The USFA is accepting NFIRS reports up until January 31st 2026
In this document we will cover how to get your department Live with NERIS in your RedAlert System
If your department does not know about NERIS, or what it entails, please visit our other documents here in our help portal:
Click Here: NERIS Transition Information
Click Here (Requires an Alpine Help Portal Account): RedAlert NERIS Reporting Documentation
Department Checklist:
-
Ensure that your RedAlert Application is dated 11/01/2025 or newer, and has the NERIS information banner at the top of your system, or if you do not see a date in the top left corner, Version 2.0.3.0 or newer
If your system needs an update, please email Tech@alpinesoftware.com, or call at 585-264-9080
- Ensure you have entered your Department, and any Mutual Aid Departments specific NERIS ID into your RedAlert system, we cover how to do so here: Red Alert NERIS ID Entry
- Verify your backend services, have the most recent updates and features.
-
To do this, navigate to System setup:
Then, click on the services tab
Check the services that are running, and open the record, verify that the executable date is newer than 10/06/2025
For RedNMXToRedNMXCAD Interface specifically, ensure that your service has a date of 11/19/2025 or newer to have the most recent changes and features
For RedNMXIntegraph Interface specifically, and Westchester County Customers, ensure that your service is 11/19/2025 or newer to have the most recent updates and changes
-
If you are unsure, email Tech@alpinesoftware.com for confirmation, or call us at 585-264-9080
- Verify that your Kiosk has an updated application date of at least 11/04/2025 or newer
-
To do this, within System Setup
Click on the computer and devices tab
-
Then, sort by the Kiosk column
Open the record that has the kiosk column set to Y
You should see the application date field, location, and name in this view
-
The kiosk application date must be past 11/04/2025
If you are unsure, email Tech@alpinesoftware.com for confirmation, or call us at 585-264-9080
Go Live Steps:
To go live with NERIS there are only 2 steps once you have verified your department checklist:
-
Once the checklist is complete, and your department is ready to go Live with NERIS, or schedule your NERIS transition, navigate to the NERIS Module Dropdown, and click setup:
This will take you to the NERIS setup window
-
Enter the date your department would like to go Live into the NERIS Start date, you can make this date in the future to schedule your transition as in the example below, and read the note above the start date:
Note: If your NERIS Start date is greyed out stating that a NERIS ID is required for an agency that does not have a NERIS ID (Ambulance Company, sub stations, EMS Contractor) under System Setup
Then within the Agencies tab, if the department is enabled for Mutual aid but the "Generate Fire Incident?" Box is left unchecked, you are not required to have a NERIS ID entered for this agency to go live
Once you fill out the start date, you will receive the following alert, this MUST be read in its entirety
Once you have read the full message, click that you acknowledge your transition to NERIS
Then click Confirm, or if you do not want to lock in your transition date yet, you can click cancel.
Once you have clicked confirm, you can close the NERIS Setup window
When your department switches over to NERIS, the incident numbers ARE NOT going to carry over from NFIRS into NERIS for 2025. By default NERIS will start at 2025-000001, since it is the first NERIS incident within your system.
If your department absolutely requires that the incident numbers start where NFIRS left off for 2025, please contact us at tech@alpinesoftware.com, this can be adjusted for you manually.
IMPORTANT NOTE: Your services will not use NERIS data on your scheduled date unless you have your NERIS ID entered for your department, and the date field enabled in your RedAlert system!